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Delivery and payment
After customs clearance, the shipment is handed to a delivery service operating in the recipient’s region.
Receiving methods
Pickup point
Collect from a pickup point in your city.
Locker
Collect from a parcel locker — 24/7, using the code from your notification.
Door-to-door courier
Courier delivery to the address you provide. Not available in every city.
Payment methods
Bank card
Online when you submit your request.
Fast payment system
Instant transfer by phone number.
For businesses — by invoice
Bank transfer with closing documents.
How to receive your shipment
1
Get notified
You’ll get an SMS or WhatsApp message once your shipment is ready for pickup.
2
Bring ID
A passport or the code from your notification — for pickup points and lockers.
3
Receive your shipment
Check the contents on pickup if it’s a parcel or cargo.
Timelines and cost by region
The calculator shows the exact estimate for your shipment — figures here are indicative, by recipient region.
| Region | Standard | Express | Door courier |
|---|---|---|---|
| Moscow, Saint Petersburg and their regions | 5–8 days | 3–5 days | $4 |
| European Russia | 6–9 days | 4–6 days | $4 |
| Urals and Western Siberia | 7–10 days | 5–7 days | $3.5 |
| Eastern Siberia and the Far East | 11–15 days | 8–11 days | $5 |
The Standard and Express columns are last-mile delivery inside the destination country, on top of corridor transit. These values are preliminary — the confirmed tariff grid is not yet fixed.
Door-to-door courier isn’t available in every city — confirm when submitting your request